退款政策
生效日期:2026 年 8 月 23 日 · 运营方:五大财富(5levers.org)
我们希望你对购买的每一项服务都满意。以下是各类产品的退款规则。所有款项通过 Stripe 安全处理,退款将原路退回原支付方式。
免费深度诊断
免费提供,不涉及付费,因此不涉及退款。
咨询会员(¥129/月 或 ¥990/年)
- 随时取消:你可随时通过 Stripe 客户中心取消订阅。取消后不再产生后续扣费,你的会员权益将持续到当前已付费周期结束。
- 月付:首次订阅提供 7 天无理由退款;超过 7 天后当期费用不予退还,已扣费周期内仍可使用。
- 年付:自购买之日起 14 天内可申请全额退款;超过 14 天后不予退款,但可取消以停止续费。
90 天财富陪跑(¥1,299)
- 在首次 1对1 辅导开始前申请,可获全额退款。
- 首次辅导开始后,按已使用的辅导次数比例扣除后退还未使用部分(可能扣除合理的启动/管理费用)。
- 已完成过半辅导后,原则上不再退款。
如何申请退款
请发送邮件至 support@5levers.org,附上你的订单邮箱与购买信息。我们会在 5 个工作日内处理,退款通常在原路退回后 5–10 个工作日内到账(具体以银行/支付渠道为准)。
拒付(Chargeback)
如对扣费有疑问,请先联系我们,我们乐于协助解决。直接发起拒付可能导致账户被暂停。
政策变更
我们可能不时更新本政策,并在本页面发布更新后的版本与生效日期。变更不影响变更前已发生的购买。
📄 提示:以上退款天数与比例为通用建议,你可按经营情况调整;不同国家/地区对消费者退款可能有强制规定(如欧盟 14 天冷静期)。若已注册公司主体,请在上方补充公司全称。建议请专业人士审阅。
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Refund Policy
Effective: August 23, 2026 · Operated by: 5 Levers (5levers.org)
We want you to be satisfied with every purchase. Below are the refund terms for each offering. All payments are securely processed by Stripe, and refunds are returned to your original payment method.
Free Deep Diagnostic
Provided free of charge — no payment, and therefore nothing to refund.
Consulting Membership (¥129/mo or ¥990/yr)
- Cancel anytime via the Stripe customer portal. Cancelling stops future charges; your access continues until the end of the current paid period.
- Monthly: first-time subscribers get a 7-day money-back guarantee. After 7 days, the current period is non-refundable but remains usable.
- Annual: full refund if requested within 14 days of purchase; after that non-refundable, but you may cancel to stop renewal.
90-Day Coaching (¥1,299)
- Full refund if requested before the first 1:1 session.
- After the first session, we refund the unused portion pro-rata by sessions used (a reasonable onboarding/admin fee may apply).
- Once more than half the sessions are used, the purchase is generally non-refundable.
How to Request a Refund
Email support@5levers.org with your order email and purchase details. We process requests within 5 business days; refunds typically appear 5–10 business days after being issued (timing depends on your bank/payment provider).
Chargebacks
If you have a billing concern, please contact us first — we're glad to help resolve it. Filing a chargeback directly may result in account suspension.
Changes to This Policy
We may update this policy from time to time and will post the revised version and effective date here. Changes do not affect purchases made before the change.
📄 Note: the day counts and proportions above are common defaults you can adjust; some jurisdictions mandate consumer refund rights (e.g., the EU 14-day cooling-off period). If you have a registered company, add its full legal name above. Have a professional review this policy.
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